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Don’t stifle your creativity

Home user IT support available Monday to Saturday

Call 020 8306 2002

WHY WORK WITH ATS?

Current customer? Log a support ticket now

Home visits
and collections available

Collect and return for just £20

Affordable IT support for home users

Adults, children, entire families use PCs at home to connect with friends, book holidays, do homework and shop online. Should your PC start running slow or develop an issue that you can’t fix, ATS can offer affordable check-ups and repairs.
 

Simply visit our offices between 8am-6pm Monday to Friday and 9am-5pm on Saturdays; or arrange a home visit from one of our technicians. We can even collect your PC and return it for £20 including reconnection (not including repair charges). All technicians are DBS checked.

 

PC health-check service

Our most commonly requested service for home IT users is the PC health-check, ensuring that your computer is running at optimum performance and free from viruses, spyware and scareware. The full list of checks involved in the health-check is below:

  • Take backup image
  • Clean case internally using air compressor
  • Remove temporary files
  • Removal of any viruses, spyware and scare ware
  • Check-disk and defragment all hard drives
  • Perform critical windows updates
  • Check storage usage, (e.g. not more than 90% used)
  • Check memory usage, (e.g. not more that 50% at idle)
  • Check device manager for missing drivers
  • Clean case externally using form cleaner
  • Clean laptop screens using wipes

Standard home IT support costs

All prices for home users INCLUDE VAT

  • Call-out up to 1 hour - £50 inc VAT
  • Additional hours - £40
     
  • PC Healthcheck Standard - £75
  • PC Healthcheck Express - £95
    Collect and Return For just £20 extra.
     
  • OS Re-install - £75
  • Memory Fitting service - £20
  • Internal Card fitting service - £25
  • Laptop Repairs
  • Power Socket Repairs From £69
  • Screen Replacement From £95
  • Motherboard Repairs From £75

    Data Recovery
  • Inspection Fee - £25
  • Data Transfer Service - £40
  • Data Recovery Service From £129

At ATS we can help you with:

  • Data recovery
  • Data backup
  • Antivirus removal
  • Spyware removal
  • Scareware or Malware removal
  • Windows errors
  • Disk errors
  • Hardware upgrades
  • Cracked or damaged laptop screens
  • Wifi troubleshooting
  • Printer problems­
  • Operating system Reloads
  • Data transfer
  • PC Health-check

Phone lines are open between 8am and 6pm Monday-Friday and between 9am and 5pm on Saturdays.

 

Issues are dealt with effectively as they occur

"We have had an embedded ICT Technician at Belmont School since the beginning of this academic year. Daily visits with the same engineer have resulted in a much improved understanding of our needs and issues are dealt with effectively as they occur."


School Business Manager - Bexley

Call today to discuss IT support for your home computer.
020 8306 2002

Raise a support ticket

Name
Telephone
Email
Device
School/Business Name (if appropriate)
Explanation of issue

All prices quoted exclude VAT unless otherwise stated.

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